We're Here to Help:
Whether you have a question about your loan health checkup results, want to understand more about how My Home Loan Checkup works, or would simply like to speak with someone before submitting your details, we'd love to hear from you. Below you'll find the different ways you can get in touch with us, along with some information about who you'll be speaking with and what to expect.
About This Website:
My Home Loan Checkup (myhomeloancheckup.com.au) is owned and operated by:
C & M Steele Investments Pty LtdABN: 18 647 583 113ACN: 647 583 113Registered Address: 36 Warry Street, Fortitude Valley, QLD, 4006
General Enquiries:
If your enquiry relates to how our website works, technical issues with our checkup tool, or general questions about our business, please contact us using the details below:
Phone: +61 428 434 590Email: [email protected]
We aim to respond to all enquiries within one to two business days.
Speaking with a Mortgage Broker:
If you have already completed a checkup on our website and would like to speak with someone about your results, or if you'd simply prefer to speak with a licensed mortgage broker directly rather than completing our online tool, you can get in touch with our related credit representative business, Palmary Loans, using the details below:
Palmary LoansPhone: +61 428 434 590Email: [email protected]: Level 6, 200 Adelaide St, Brisbane, QLD, 4000
Palmary Loans (operated by C & M Steele Investments Pty Ltd) is a Credit Representative (CRN 000565302) of Mortgage Specialists Pty Ltd (Australian Credit Licence Number 387025), and is licensed to provide credit assistance and mortgage broking services to consumers across Australia.
What Happens After You Contact Us
If you reach out to us directly, or if you've completed a checkup and consented to being contacted, a member of our team — or a licensed broker from Palmary Loans — may follow up with you by phone or email to discuss your enquiry in more detail. There is no cost or obligation involved in speaking with us, and you're always free to ask questions or decide not to proceed further.
Privacy:
Any personal information you provide to us when contacting us, or when completing our checkup tool, is handled in accordance with Australian privacy law. Please refer to our Privacy Policy for full details on how we collect, use, store, and disclose your information.
A Note on Response Times:
We're a small, dedicated team, and while we do our best to respond to every enquiry as quickly as possible, response times may occasionally be longer during busy periods. If your matter is urgent, we recommend contacting Palmary Loans directly using the phone number above, as licensed broker enquiries are often able to be prioritised.
Business Name: C & M Steele Investments Pty Ltd
ABN: 18 647 583 113 | ACN: 647 583 113
Address: 36 Warry Street, Fortitude Valley, QLD, 4006
Phone: +61 428 434 590
Email: [email protected]
This website is general information only and does not constitute financial advice. Your full financial situation needs to be reviewed prior to acceptance of any offer or product.
ACL/CRN Disclosure:
myhomeloancheckup.com.au is owned and operated by C & M Steele Investments Pty Ltd (ABN 18 647 583 113, ACN 647 583 113). C & M Steele Investments Pty Ltd is a Credit Representative (CRN 000565302) of Mortgage Specialists Pty Ltd (Australian Credit Licence Number 387025), which is authorised under the National Consumer Credit Protection Act 2009 to provide credit assistance and act as an intermediary in relation to credit products in Australia.
This website provides general information and tools to help consumers assess aspects of their existing home loan and does not itself provide personal credit advice, arrange credit contracts, or act as a credit provider. Any consumer who submits an enquiry, completes a form, or requests a "loan health checkup" through this website may be referred to C & M Steele Investments Pty Ltd, trading as Palmary Loans, for the purpose of receiving further information, credit assistance, or mortgage broking services. Palmary Loans operates under its Australian Credit Representative appointment as described above.
By submitting your details on this website, you consent to being contacted by C & M Steele Investments Pty Ltd (trading as Palmary Loans) or its representatives regarding your enquiry. No obligation is created by submitting an enquiry, and you are free to choose whether or not to proceed with any services offered.
Disclaimer:
The information provided on this website is general in nature only and does not constitute personal financial advice, credit advice, or a recommendation to apply for any particular loan or financial product. Any information, estimates, repayment calculators, interest rates, or examples provided are for illustrative purposes only and may not reflect current market conditions or your individual circumstances. You should consider your own objectives, financial situation, and needs before making any financial decisions.
By submitting an enquiry, you consent to being contacted regarding general information you've requested.
This website provides general information only. It does not constitute financial or credit advice, and does not offer or arrange any loan or credit product.
While reasonable care is taken to ensure the accuracy of information on this website, no warranty or representation is made regarding its completeness, reliability, or accuracy. You should seek independent legal, financial, taxation, or other professional advice before acting on any information contained on this website
© 2026 C&M Steele Investments Pty Ltd | All rights reserved